Candidate experience has a huge impact on your employer brand. Research shows that candidates with positive experiences are more likely to share this with their inner circle and online, versus those who had negative experiences.
Streamline your process and improve your candidate experience with an automated recruitment solution. Create a single, branded candidate portal where candidates can log in and manage their profile, while also getting personalised job recommendations as new roles become available.
Improved Candidate Experience
Candidates today expect transparency and open communication throughout the recruitment process. A good candidate experience leads to better offer acceptance rates and helps a company build its employer brand. On the other hand, a bad hiring experience can deter top talent and hurt a business’s reputation in the recruiting market.
A strong candidate experience starts with clear, accurate job descriptions that showcase an organization’s culture and viec lam binh duong employee value proposition. When a potential employee reads your job listing, they should be able to envision themselves in the role.
It’s also important to provide timely responses to applicants after key touchpoints in the hiring process. For example, candidates should receive feedback surveys immediately after submitting an application, post-interview, and when they are extended a job offer or declined a position.
Taking this initiative will show candidates that you are dedicated to continuous improvement in your recruitment and hiring processes. Furthermore, you can learn a lot about the quality of your applicant pool by reviewing survey data on an ongoing basis. Identifying patterns can help you pinpoint problem areas, such as lengthy interview processes or inconsistent screening questions.
Online Recruitment Process
A candidate’s experience with a company during the hiring process determines how they perceive and relate to it. It also influences how they share their experiences — whether positive or negative — with others.
A negative candidate experience can quickly derail an employer’s recruitment efforts. In addition to causing candidates to reject an offer, it can lead to negative word-of-mouth and negatively impact the organization’s reputation in the job market.
An easy and straightforward application process is critical to attracting and retaining quality candidates. Using simple language, optimizing page loading speeds, and making the system mobile-friendly are ways to enhance the applicant experience.
Providing feedback is another way to improve the candidate experience. Surveys that ask for feedback and include multiple-choice or rating scale questions provide quick access to quantitative data, while open-ended questions allow candidates to express their feelings in their own words.
Streamlined Application Process
An online recruitment process that is easy and user-friendly will make your brand more attractive to candidates. Convoluted application processes can turn job seekers off and discourage them from applying. Ensure that your process is short and easy with an application form that asks the relevant questions and provides clear timelines and expectations.
When a candidate does make it through to interview, they need to be able to count on you to communicate with them effectively and promptly. One of the biggest complaints job seekers have about their application experience is getting ‘ghosted’ – never receiving a response to an application or a follow-up after an interview. Responding to every candidate, whether they are successful or rejected, will show that you value their time and interest in your company.
Lucidchart is an online charting tool that makes it simple to document and streamline your entire hiring process. Use it to create an as-is process map and then visualize how you can improve your applicant experience with checklists, roadmaps, interview scripts and more. Try submitting an application to yourself to see how it looks from the candidate’s perspective before making changes.
Automated Recruitment Tools
If you find that your recruitment team is overwhelmed by the volume of applications and CVs, or if administrative work is taking up most of their time, it might be worth considering automated recruitment tools. These smart tools streamline a range of repetitive tasks, freeing your recruiters to focus on candidate engagement and hiring the best possible talent for your organization.
For example, at Peterson Technology Partners, an IT staffing firm in Chicago, their recruiters use a recruitment software tool that automates some of the time-consuming processes involved in reviewing candidate resumes. This helps recruiters to identify top candidates more quickly and ensures a quality hire, without the risk of losing good candidates due to a lengthy hiring process.
Other features of these recruitment automation tools can include blind-screening to remove subjective bias from the initial screening process. For example, Fetcher allows recruiters to enter in the ideal criteria for a new role and then searches the web to find candidates that match. It then provides recruiters with a list of well-matched profiles to review.
Candidate Portal Design
Candidate portals are centralized and secure websites where job seekers can apply for jobs, check the status of their applications, and communicate with recruiters. They improve transparency and efficiency in the hiring process by eliminating extra stages, allowing recruiters to work more effectively, and increasing candidate satisfaction. They also ensure consistent data management and compliance with data protection regulations.
Boost your employer brand and showcase your company’s culture with an engaging candidate experience. Showcase your team members’ professional backgrounds and achievements with interview prep videos and custom-branded downloadable documents. Streamline the interview process with scheduling tools and dynamically update the interview schedule to reflect a candidate’s current progress.
To learn more about our premium candidate portal, get in touch with us or request a demo today. You can also try out our free candidate portal and see how it works for yourself! There’s nothing like user testing to catch any issues. Send a test application to yourself or ask a colleague to do it and compare your experience with that of your candidates. You may be surprised by how different the two experiences can be!
